FREE Webinar: The ALE Playbook, Advocacy, FRV, and the Human Side of Housing Claims

A practical guide to navigating ALE claims, understanding FRV, and improving outcomes through effective housing solutions and advocacy.

Wednesday, May 27 • 11:30 AM CST

Hosted By Iowa Association of Public Insurance Adjusters

What You’ll Gain From Attending

In this session, you’ll gain a practical, real-world understanding of how Additional Living Expense (ALE) claims actually work - from who and what is covered to how temporary housing decisions impact outcomes.

We’ll walk through the different types of housing options available, the role of housing providers in the claims process, and the common challenges adjusters face when working with carriers. You’ll also learn how to properly evaluate Fair Rental Value (FRV), avoid common pitfalls, and leverage independent housing solutions to better advocate for policyholders.

Whether you’re new to ALE or looking to sharpen your approach, this webinar will provide clear guidance you can apply immediately.

  • Types of temporary housing and the pros and cons of each

  • The role of a temporary housing provider in the claims process

  • Common carrier challenges and how to navigate them

  • Common pitfalls professionals may face under the new law (and how to avoid them)

  • Fair Rental Value (FRV): what it is and how to properly assess it

Meet Our Hosts

Jamie Harris is the Principal and Chief Operating Officer of ALE Pro Insurance Logistics, where she oversees operations and housing coordination for policyholders navigating Additional Living Expense (ALE) and Loss of Use claims. With over 20 years of experience across real estate, financial planning, and operations, she specializes in housing logistics, fair rental value analysis, and improving documentation and communication between all parties involved in a claim.

Maria Lifrieri is the Regional Sales Director and Claim Support at ALE Pro Insurance Logistics, bringing more than 20 years of experience in disaster restoration and vendor relations. She works closely with public adjusters, carriers, and contractors to support policyholders through ALE housing and Loss of Use claims, with a focus on advocacy and improving claim outcomes.

Register Today

Space Is Limited - Save Your Spot

Attendance for this live webinar is limited to ensure a high-quality experience and meaningful engagement. We encourage you to register early to secure your spot!